Shipping Policy

1. Free Shipping Information

We offer free standard worldwide shipping on all orders, with no minimum spend required.

Whether you purchase T-shirts, shorts, shirts, or other menswear, you can enjoy free shipping.

2. Delivery Area

We support delivery to many countries and regions worldwide. If your area is not currently supported, please contact customer service for confirmation.

3. Order Processing Time

Order processing and packaging are typically completed within 1-3 business days.

All orders undergo rigorous quality checks before shipment to ensure goods arrive undamaged.

4. Delivery Time

Estimated delivery time is 7-15 business days (actual delivery time varies depending on the region).

Actual delivery time may be delayed due to uncontrollable factors such as customs, weather, or logistics.

5. Shipping Methods

We offer worldwide shipping and use reliable international logistics channels by default:

USPS / UPS / FedEx (within the US)

DHL Express / Aramex (international express)

EMS / ePacket (international standard shipping)

6. Tracking

After your order is shipped, you will receive an email notification containing a tracking number. You can track your package's status in real time through the logistics company's website.

7. Customs Information

All orders are shipped free of charge.

Customs duties or import taxes may apply to some countries or regions.

These fees are collected by local customs and are the responsibility of the customer.

8. Address Changes

You can contact us to change your shipping address before your order is shipped.

Once the package is shipped, the address cannot be changed. Please ensure your information is accurate.

9. Important Notes

Please ensure your shipping address information is accurate and complete.

Additional charges may apply for failed or returned deliveries due to incorrect addresses.

In case of package delays or loss, please contact customer service immediately.

10. Customer Service

If you have any questions during the shipping process, please contact our customer service team at pipeline@ootakuzs.com. We will assist you within 24 hours.